Effective Date: Feb 20, 2025

Last Updated: [Insert Date]

At The Pet Advisor (“us”, “we”, or “our”), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, https://thepet-advisor.com, use our services, or engage with our content.

By using our Service, you agree to the collection and use of information by this Privacy Policy. Please read it carefully.


1. Definitions

Service
The Service refers to the website https://thepet-advisor.com and any related services provided by The Pet Advisor.

Personal Data
Personal Data refers to information that can be used to identify a living individual, such as your name, email address, or other identifying information.

Usage Data
Usage Data is automatically collected through your use of the Service and includes details such as your IP address, browser type, pages visited, and other diagnostic information.

Cookies
Cookies are small files stored on your device to enhance your experience on our website.

Data Controller
The Data Controller is responsible for the processing of your Personal Data. In this case, The Pet Advisor acts as the Data Controller.

Data Processors (Service Providers)
These are third-party companies that may assist us in operating our website and services.

Data Subject (User)
Any living individual who uses our Service and is the subject of Personal Data.


2. Information Collection and Use

We collect different types of information for various purposes, including providing and improving our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include:

  • Email address
  • Name
  • Phone number
  • Address

We may use your Data to contact you with newsletters, marketing or promotional materials, and other information that may interest you. You may opt out of these communications by following the unsubscribe instructions provided in any email we send.

Usage Data

We may also collect information on how the Service is accessed and used. This may include:

  • IP address
  • Browser type and version
  • Pages visited
  • Time spent on each page
  • Device identifiers

Tracking & Cookies Data

We use cookies and similar technologies to track your activity on our Service and store certain information. You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain portions of our Service.


3. Use of Data

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service
  • To provide customer support
  • To analyse and improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues
  • To provide promotional content, unless you opt out

4. Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), the legal basis for processing your Personal Data depends on the specific context in which we collect it. We may process your data because:

  • We need to fulfil a contract with you
  • You have permitted us to process your data
  • Processing is necessary for our legitimate interests
  • To comply with legal obligations

5. Data Retention

We will retain your Data only for as long as necessary for the purposes outlined in this Privacy Policy. We may retain Usage Data for internal analysis purposes, typically for a shorter period unless it is used to enhance security or improve Service functionality.


6. Transfer of Data

Your data may be transferred to and maintained on computers located outside your country. If you are located outside the United States and choose to provide information to us, please note that we may transfer the data, including Personal Data, to the United States, where it will be processed.


7. Disclosure of Data

We may disclose your Data if required by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information in connection with business transactions such as a merger or acquisition.


8. Security of Data

We take reasonable steps to protect your data, but we cannot guarantee its absolute security. Please understand that no method of transmission over the Internet or electronic storage is entirely secure.


9. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. You can request:

  • Access to your Data
  • Correction or deletion of your Personal Data
  • Restriction of processing or portability of your data
  • To withdraw consent at any time

Please get in touch with us if you wish to exercise these rights.


10. Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, and help analyze our usage data. These third parties have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.


11. Links to Other Websites

Our Service may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before submitting any personal information.


12. Children’s Privacy

Our Service is not directed to individuals under 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete such information.


13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When we make changes, we will update the “Effective Date” at the top of this page. Please review this Privacy Policy periodically to stay informed about how we are protecting your data.


14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please get in touch with us at:

Email: mdsujon829562@gmail.com
Phone: 01716059420